Privacy Policy

This Privacy Notice for Zetara Pty Ltd (doing business as CallMyKin) ('we', 'us', or 'our'), describes how and why we might access, collect, store, use, and/or share ('process') your personal information when you use our services ('Services'), including when you:

• Visit our website at https://callmykin.com, or any website of ours that links to this Privacy Notice
• Download and use our mobile application (CallMyKin), or any other application of ours that links to this Privacy Notice
• Engage with us in other related ways, including any marketing or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at callmykin89@gmail.com.

Table of Contents

• 1. What Information Do We Collect?
• 2. How Do We Process Your Information?
• 3. What Legal Bases Do We Rely On?
• 4. When and With Whom Do We Share Your Personal Information?
• 5. What Is Our Stance on Third-Party Websites?
• 6. Do We Use Cookies and Other Tracking Technologies?
• 7. How Do We Handle Your Social Logins?
• 8. How Long Do We Keep Your Information?
• 9. How Do We Keep Your Information Safe?
• 10. What Are Your Privacy Rights?
• 11. Controls for Do-Not-Track Features
• 12. Do United States Residents Have Specific Privacy Rights?
• 13. Do Other Regions Have Specific Privacy Rights?
• 14. Age Requirement
• 15. Do We Make Updates to This Notice?
• 16. How Can You Contact Us About This Notice?
• 17. How Can You Review, Update, or Delete the Data We Collect From You?

1. What Information Do We Collect?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information we collect may include:

• Name, email address, password, and account details
• Profile details such as name, birthday, gender, avatar, selected dialect, and learning preferences
• Family-tree details you choose to add, such as names, relationships, birthdays, phone numbers, emails, and avatar images
• Saved terms, quiz progress, points, streaks, app preferences, and support messages

Sensitive Information. We do not process sensitive information.

Payments and Subscriptions. Payments are handled by Apple or Google through their app store payment systems. We may receive subscription status and entitlement information from our subscription provider, but we do not store payment card information.

Social Login Data. If you register or sign in with Apple, Google, or Facebook, we may receive profile information from that provider, such as your name, email address, profile picture, and authentication identifiers.

Application Data. If you use our application(s), we also may collect the following information:

• Camera and Photo Library. We may request access only when you choose to add a profile picture or avatar, or export or save a family-tree image. You can manage these permissions in your device settings.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information.

Google API. Our use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

2. How Do We Process Your Information?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

We process your personal information for a variety of reasons, including:

• To facilitate account creation and authentication and otherwise manage user accounts.
• To deliver and facilitate delivery of services to the user.
• To respond to user inquiries/offer support to users.
• To send administrative information to you about our products and services.
• To provide learning content, family-tree features, saved terms, quizzes, and progress tracking.
• To store and sync profiles and app preferences.
• To process purchases, subscription status, cancellations, and support requests.
• To maintain security, prevent fraud, troubleshoot issues, improve the Services, and comply with legal obligations.

3. What Legal Bases Do We Rely On to Process Your Information?

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law.

If you are located in the EU or UK:

• Consent. We may process your information if you have given us permission.
• Performance of a Contract. We may process your information to fulfil our contractual obligations.
• Legitimate Interests. We may process your information when reasonably necessary to achieve our legitimate business interests.
• Legal Obligations. We may process your information for compliance with our legal obligations.
• Vital Interests. We may process your information to protect vital interests.

If you are located in Canada: We may process your information if you have given us specific permission (express consent) or in situations where your permission can be inferred (implied consent). You can withdraw your consent at any time.

4. When and With Whom Do We Share Your Personal Information?

In Short: We may share information in specific situations and with specific third parties.

We may share information with service providers that help us operate CallMyKin, including hosting, authentication, database, storage, support, subscription, payment, analytics, diagnostics, and communication services. We may also share information with Apple, Google, Facebook, or other OAuth providers when you use their sign-in or payment services; with authorities if required by law; or in connection with a merger, sale, financing, or acquisition. We do not sell your personal information.

5. What Is Our Stance on Third-Party Websites?

In Short: We are not responsible for the safety of any information that you share with third parties that we may link to but are not affiliated with our Services.

The Services may link to third-party websites, online services, or mobile applications. We cannot guarantee the safety and privacy of data you provide to any third-party websites. You should review the policies of such third parties and contact them directly to respond to your questions.

6. Do We Use Cookies and Other Tracking Technologies?

In Short: We may use cookies and other tracking technologies to collect and store your information.

Our website may use cookies and similar tracking technologies to understand usage and improve the Services. We may use analytics providers to track and analyse website or app usage where permitted.

7. How Do We Handle Your Social Logins?

In Short: If you choose to register or log in using a third-party account, we may have access to certain information about you.

If you sign in with Apple, Google, Facebook, or another third-party account, we use the information received from that provider to create or access your CallMyKin account and keep your profile information up to date.

8. How Long Do We Keep Your Information?

In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this Privacy Notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice. No purpose requires us to keep it longer than the period in which you have an account with us, unless a longer retention period is required or permitted by law.

9. How Do We Keep Your Information Safe?

In Short: We aim to protect your personal information through a system of organisational and technical security measures.

We have implemented appropriate and reasonable technical and organisational security measures designed to protect your personal information. However, no electronic transmission over the Internet can be guaranteed to be 100% secure.

10. What Are Your Privacy Rights?

In Short: Depending on your state of residence or region, you have rights that allow you greater access to and control over your personal information.

In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws, including:

• Right to request access and obtain a copy of your personal information
• Right to request rectification or erasure
• Right to restrict the processing of your personal information
• Right to data portability
• Right not to be subject to automated decision-making

Withdrawing your consent: You have the right to withdraw your consent at any time by contacting us at callmykin89@gmail.com.

Account Information
You can review or change account information in the app where available. To permanently delete your CallMyKin account and associated data, open Settings > Delete account, or see our Delete Account page.

11. Controls for Do-Not-Track Features

Most web browsers include a Do-Not-Track ('DNT') feature or setting. At this stage, no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals.

12. Do United States Residents Have Specific Privacy Rights?

In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have specific privacy rights.

Your rights may include:

• Right to know whether or not we are processing your personal data
• Right to access your personal data
• Right to correct inaccuracies in your personal data
• Right to request the deletion of your personal data
• Right to obtain a copy of the personal data you previously shared with us
• Right to non-discrimination for exercising your rights
• Right to opt out of the processing of your personal data for targeted advertising

13. Do Other Regions Have Specific Privacy Rights?

Australia and New Zealand. We collect and process your personal information under the obligations and conditions set by Australia's Privacy Act 1988 and New Zealand's Privacy Act 2020.

At any time, you have the right to request access to or correction of your personal information. If you believe we are unlawfully processing your personal information, you have the right to submit a complaint to the Office of the Australian Information Commissioner or the Office of New Zealand Privacy Commissioner.

14. Age Requirement

The Services are not directed to, and are not intended for, anyone under 13 years old. We do not knowingly collect personal information from anyone under 13. If we learn that we have collected personal information from someone under 13, we will take reasonable steps to delete it.

15. Do We Make Updates to This Notice?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated 'Revised' date. We encourage you to review this Privacy Notice frequently.

16. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may email us at callmykin89@gmail.com, call us at 0482 619 996, or contact us by post at:

Zetara Pty Ltd
697 Collins Street
Docklands, Victoria 3008
Australia

17. How Can You Review, Update, or Delete the Data We Collect From You?

Based on the applicable laws of your country or state of residence, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information.

To request to review, update, or delete your personal information, see our Delete Account page or contact us at callmykin89@gmail.com.